1. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Payment

  • We accept payments via credit/debit cards, COD and other secure payment gateways.

3. Shipping & Delivery

  • We offer standard and express shipping options. Estimated delivery times will be provided at checkout.
  • Shipping fees vary based on location and order size.
  • Customers will receive a tracking number once the order has been shipped.

4. Order Modifications & Cancellations

  • Orders can be modified or canceled within 12 hours of placement. After processing, modifications may not be possible.

5. Damaged or Incorrect Products

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos as proof.
  • We will arrange a replacement or issue a full refund.